Terms and conditions

Check-in: Starting at 3:00 p.m.

Check-out : By 11:00 a.m.

Check-in can be done at any time starting at 3:00 p.m., including at night. However, arrivals after 6:00 p.m. require prior arrangement with our team.

Whenever possible, check-in will be in person, allowing us to show you around the accommodation and answer any questions.

To make a reservation, you must provide a valid phone number and, through the online check-in process, the following information for all guests:

• Full name and date of birth;

• Nationality;

• Number and expiration date of your ID card or passport.

Failure to provide valid contact information or the required details may prevent check-in and result in the cancellation of the reservation, without the right to a refund or rescheduling, to the extent permitted by law.

2.1. Refundable Rate

The refundable rate is available for an additional 10% of the total reservation amount and is subject to the following cancellation conditions:

• Up to 15 days before check-in: full refund of the amount paid.

• Between 15 and 7 days before check-in: 50% refund of the total reservation amount or the option to reschedule, under the conditions set forth below.

• Less than 7 days before check-in: no refunds or rescheduling allowed.

If the guest has made only the initial 50% payment, no refund will be issued for cancellations made between 15 and 7 days before check-in. If a higher amount has been paid, the difference between that amount and the 50% due will be refunded.

Partial payment: With this rate, you can confirm your reservation by paying 50% of the total amount, with the remaining balance due no later than 15 days before check-in.

2.2. Non-Refundable Rate

This rate does not allow for free cancellation or refunds.

Full payment must be made within 24 hours of booking, or the reservation will be canceled due to non-payment.

2.3. Rescheduling

When permitted by the booked fare, rescheduling is subject to the following conditions:

• Only one rescheduling is allowed per reservation.

• The new check-in date must be within 6 months of the originally booked date.

• The change is based on the amount paid for the original reservation, not on the number of nights, which may increase or decrease.

• If the new reservation costs more, the guest must pay the difference.

• No cash refunds will be issued for price differences in the guest’s favor; however, these amounts may, when possible, be applied toward additional services.

• Changing accommodations is also considered a rescheduling, even if the dates remain the same.

• All changes are subject to availability.

Rescheduling requests must be made directly to Recantos d’Almerinda, via email or phone.

2.4. No-Show

The guest must provide their estimated time of arrival by 6:00 p.m. on the day of check-in.

Failure to contact us by that time, coupled with a failure to arrive, may be considered a no-show, resulting in the cancellation of the reservation without the right to a refund or rescheduling, regardless of the rate paid.

3.1. House Capacity The maximum occupancy is:• 6 guests: Casa da Broa, Casa das Libras, and Casa da Saia Grande.• 4 guests: Casa do Canto.
Adults and children count toward the maximum occupancy, except for children up to 2 years old; up to 2 additional infants are allowed per house.In the event of overbooking, a fee of €50 per additional guest per night may be charged, subject to an absolute limit of 8 guests, where applicable.
If it is not possible to determine the number of nights additional guests will stay, the total duration of the reservation will be used.Replacing or swapping guests during the stay is not permitted. Only those listed on the reservation may stay overnight.
3.2. Outside Guests The entry of guests is subject to prior authorization from Recantos d’Almerinda and may be refused.When authorized, guests:• May not stay overnight or remain for more than 3 hours;• Must leave the property by 12:00 a.m.;• May not use the pool or garden;• Are not entitled to towels or linens.

A group reservation is defined as any reservation that includes two or more units.In such cases, a deposit may be required, determined based on the number of units, guests, and the time of year of the reservation.You may also be required to accept and sign the Special Terms and Conditions for Group Reservations and Festive Events, particularly when a quote has been requested in advance or a group reservation has been identified.These terms supplement these General Terms and Conditions, and your stay may be contingent upon your acceptance of them.

Parties and Events Hosting parties or events requires the simultaneous reservation of Casa das Libras, Casa da Saia Grande, and Casa da Broa.Events involving music or significant noise require a noise permit to be requested at least 15 days in advance and are subject to additional costs and any legally required authorizations.Os Recantos d’Almerinda reserves the right to refuse events that do not comply with these conditions or that may disturb the peace and quiet of other guests.

Guests are responsible for the careful use of the premises, furniture, and equipment.Damage or loss whose repair or replacement exceeds €25 may be charged to the responsible guest, including any necessary installation or replacement costs.
When repair is not possible, replacement with equipment of the same brand and model may be required; if such equipment is unavailable, an alternative with equivalent or superior features may be provided.Cosmetic damage to electrical equipment may warrant full replacement if it compromises the equipment’s condition or value. In this case, the replaced equipment may be given to the guest, upon request, after the new equipment has been installed.The loss of keys entails the replacement of three locks, at a cost of 75€.

In the event of a disagreement regarding damages or amounts owed, available legal remedies may be pursued.

Guests are responsible for the careful use of the premises, furniture, and equipment.Damage or loss whose repair or replacement exceeds €25 may be charged to the responsible guest, including any necessary installation or replacement costs.
When repair is not possible, replacement with equipment of the same brand and model may be required; if such equipment is unavailable, an alternative with equivalent or superior features may be provided.Cosmetic damage to electrical equipment may warrant full replacement if it compromises the equipment’s condition or value. In this case, the replaced equipment may be given to the guest, upon request, after the new equipment has been installed.The loss of keys entails the replacement of three locks, at a cost of 75€.

In the event of a disagreement regarding damages or amounts owed, available legal remedies may be pursued.

Casa da Broa, Casa das Libras, and Casa da Saia Grande offer private, gated parking, limited to one vehicle per house.Charging electric vehicles using a Wallbox is free, subject to availability, and limited to one vehicle per house; this service must be requested at the time of booking.
Casa do Canto has public parking with access to a Wallbox; however, we cannot guarantee the availability of a spot next to the charger.
The chargers are the property of Recantos d’Almerinda and are intended exclusively for guests.In the event of a malfunction or unavailability, we will strive to resolve the situation as quickly as possible, but we cannot guarantee that service will be restored during your stay.
We assume no liability for damage to vehicles for which we are not legally responsible.